EU: Usually 3-6 Business days.
Outside EU: 6-12 business days.
Shipping cost: EU: €20. Outside EU: €40.
We do our very best to ensure that your order arrives safely and properly packaged.
After shipment you will receive a track-and-trace code with which you can track your package.
The Light Tube, Pulsators, Headphones, and carrying bags have a two-year warranty starting on the day of delivery.
Should you have any issues with your EMDR Kit, please contact us. We will always reply within one business day.
Our warranty does not cover chargers, adapters, and cords.
You can read more about the warranty here.
Please contact us if you are not satisfied with your order or if you wish to return your order for any other reason.
Orders can be returned within 30 days. We will refund the amount after receiving the returned products in good condition.
You can read more about our return policy here.