Delays

Because of COVID, Black Friday, and the holidays, it is a busy time for couriers. Shipping might take longer than usual during this period.

Shipping costs

Within the EU: €20,- (including 21% VAT)

Outside the EU: €40,- (Excluding VAT. No VAT has to be paid)

Delivery times

Under normal circumstances:Business daysCourier
Europe2-5 PostNL
UK, Norway, Switzerland5-10 Fedex
US / Canada5-10Fedex
Rest of the world
5-20 PostNL

We strive to send your package as soon as possible. Usually, this can be done within two working days. From then on the delivery time depends on where the package has to be sent to.

Once the package has been sent, you will receive a track and trace code in your mailbox which you can use to track your shipment. Please note that these shipping times are estimates. There can always be exceptions in which case it can take longer to deliver your package. This can have different causes such as customs clearance or specific border control procedures in your country. These delays are unfortunately out of our control. In almost every case delayed packages are delivered eventually, usually within 30 days. Countries that we notice that have stricter custom control are Israel, Turkey, and Serbia.

Custom Clearance / Import tax

If you order from outside the European Union (EU), it is possible that you have to pay customs clearance duties and taxes in your country. The chance that this happens depends on the country. Please inform the customs clearance in your country what the possible costs will be. These costs are out of our control as they are regulated by your own country.

Note that in some cases the custom clearance process can delay the shipment of your package.