Shipping might take longer than expected due to the corona virus. Especially over sea shipments such as to the USA. If your package takes longer than expected to arrive, please do not worry. It is probably delayed but it will arrive eventually. If packages get lost, we will of course send another package. Almost 100% of all packages still get delivered. 

Are you experiencing an issue with your EMDR equipment?

Please use our Troubleshooter.

If you do not have an issue but want to contact us about something else, please use the contact form below:

  • Business name: SE Factory
    Street: Zernikepark 12
    Postal code: 9747 AN
    City: Groningen
    Country: The Netherlands
  • (+31)50-7502003

VAT: NL823008460B01
CC: 51508893
IBAN: NL16RAB00138955468
Bank address:
Guldenstraat 12
9712 CE Groningen
The Netherlands