Contact

We are happy to help you with any questions you might have. 

Did you check the manual for the answer to your question? You can find the corresponding manual on the support pages. 

You can visit the support page for the EMDR Kit Classic here. 

You can visit the support page for the EMDR Kit Wireless here. 

The troubleshooter provides solutions to most issues.

If your issue has not been resolved, please don’t hesitate to contact us.

We're sorry to hear you have a part that has been damaged or is not working correctly! We always try to find a suitable solution. We recommend filling in our troubleshooter, which contains solutions for most defects. If no solution is found in the troubleshooter, we will contact you as soon as possible based on the information you have provided.

We will always send an automated order confirmation email containing your tracking information. Please check your spam folder if you haven’t received it. If your shipment takes longer than expected, please contact us by replying to the order confirmation you have received from us. This will help us assist you quicker as it contains all relevant information. The confirmation email will be sent from info@emdrkit.com.

For more information about shipping, please see our shipping page.